Courts Administration Service
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Mission, Vision and Values


Mission Statement

Our mission is to provide timely and accurate registry, judicial support and corporate services to the judiciary and to our clients in the most innovative and cost-effective manner, while promoting a healthy workplace and encouraging employees' ongoing contribution in service delivery improvement.

Vision Statement

The Courts Administration Service, a learning organization, is recognized as a national and international model of excellence in the administration of justice.

We are dedicated to providing single point service, in both official languages, through mutual respect and diversity, while enhancing judicial independence for the Federal Court of Appeal, the Federal Court, the Court Martial Appeal Court of Canada and the Tax Court of Canada.

Organizational Values

Transparency  -  We encourage open, honest two-way communications about resourcing, key decisions, mandate, vision, and organizational objectives.  We aim to provide timely and unfettered access to clear and accurate internal information.

Respect  -  People are entitled to work in a harassment-free environment where everyone can freely express their opinions without fear of recrimination or reprisal.  The cultural diversity of the Canadian mosaic is represented within the staff of the organization and each person recognizes the uniqueness of the other.

Innovation  -  The continual review of work processes by everyone is encouraged with the goal of establishing more efficient and cost-effective methods of performing day-to-day tasks to improve the overall quality of services delivered nationwide.

Wellness  -  Our work environment can have a substantial impact on our well-being and spirit.  We advocate attitudes, activities and programs in the workplace which generate a sense of spirit and belonging; that have a potential to improve overall physical and mental health; and that facilitate, encourage and promote fun and a balanced work and personal life.

Excellence  -  We strive to be exemplary.  We are world leaders in the processing of registry services and in the provision of support services to the judiciary.  Our national and international colleagues learn from our experiences and expertise in all facets of court administration.